Frequently Asked Questions

Zorvik Kexal is a tool for automated, predictive dollar-cost averaging into cryptocurrency. Instead of buying on a fixed calendar schedule, it uses signals about market conditions to time your recurring purchases within a period you define, aiming to smooth out entry prices over time.

No. Zorvik Kexal is built for people who want long-term exposure to crypto without actively managing trades. You set your budget, frequency, and asset preferences once, and the system handles the timing of individual purchases within those rules.

No. Zorvik Kexal connects to your existing exchange account and places orders on your behalf according to your settings. It does not custody your funds directly or act as a counterparty to your trades.

The system evaluates a set of market indicators to identify relatively favorable moments to execute a scheduled purchase, rather than always buying at a fixed time. It does not attempt to predict long-term price direction or guarantee better outcomes than a fixed schedule — it adjusts short-term timing within the budget and frequency you've already committed to.

Dollar-cost averaging, predictive or not, does not eliminate risk. Cryptocurrency values can fall as well as rise, and there is no mechanism in Zorvik Kexal that protects your principal or guarantees a particular return. You should only allocate funds you are prepared to see fluctuate in value.

Yes. Your contribution amount, frequency, and asset selection are adjustable at any time from your account settings. Changes typically apply to future scheduled purchases rather than ones already in progress.

Supported exchanges and assets vary and are listed within the product itself, since availability can change over time. Please check your account dashboard for the current, accurate list rather than relying on marketing materials.

Zorvik Kexal charges a fee for its service, separate from any trading or network fees charged by your exchange. Exact pricing details are presented during setup and in your account billing section so you can review them before committing.

Zorvik Kexal does not hold your crypto or cash balances. Funds remain with your connected exchange account, and Zorvik Kexal only submits orders according to the rules you've configured. Review your exchange's own custody and security practices separately.

We apply standard security practices to protect account credentials and connection data, such as encrypted storage and limited-scope API permissions where supported by the exchange. No system can guarantee absolute security, so we recommend using strong, unique passwords and enabling any additional protections your exchange offers.

Yes. You can pause or cancel your recurring purchase plan at any time from your account. Pausing stops future scheduled orders; it does not affect assets already purchased and held in your exchange account.

Zorvik Kexal is intended for long-term, budget-based accumulation, not short-term trading or speculation. If you're looking for active trading tools, guaranteed returns, or immediate liquidity needs, this product is unlikely to be the right fit.